Written by Barbara Reilly, Press Ganey’s SVP for Employee, Nurse and Physician Engagement, this paper outlines the core principles of engagement and delivers an effective, data-driven method to establish engagement tiers, measure action planning readiness and enact sustainable, meaningful change. Insights detailed in this paper provide innovative approaches to create a culture that drives positive patient experiences, retains top talent and unites employees around organizational goals to reduce patient suffering.
Press Ganey, Building a High-Performing Workforce
